1. Who We Are
This website is operated by Print Dash (“we”, “us”, “our”).
We are the data controller responsible for your personal data.
2. What Information We Collect
We may collect and process the following data:
Personal Information
- Name
- Email address
- Phone number
- Billing and delivery address
- Payment details (processed securely via third-party providers)
Account Information
- Login details
- Order history
Technical Data
- IP address
- Browser type and version
- Device information
- Website usage data (via cookies and analytics)
Communications
- Messages submitted via contact forms
- Emails or enquiries
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3. How We Use Your Information
We use your personal data to:
- Process and fulfil orders
- Deliver products and services
- Manage your account
- Respond to enquiries
- Improve website functionality and user experience
- Send order updates and service communications
- Send marketing emails (only with your consent)
- Prevent fraud and ensure site security
4. Legal Basis for Processing
Under UK GDPR, we rely on:
- Contract – to fulfil orders
- Legitimate interests – to improve our services and prevent fraud
- Consent – for marketing communications
- Legal obligation – for accounting and compliance
5. Sharing Your Information
We may share your data with:
- Payment processors (e.g. Stripe, PayPal)
- Delivery companies (for shipping orders)
- Website and hosting providers
- Analytics providers (e.g. Google Analytics)
We do not sell your personal data.
6. Cookies
We use cookies to:
- Enable website functionality
- Analyse traffic and usage
- Improve your experience
You can control cookies through your browser settings.
7. Data Retention
We retain your data only as long as necessary:
- Order data: typically up to 6 years (for legal/accounting purposes)
- Marketing data: until you withdraw consent
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8. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Data portability
- Withdraw consent (for marketing)
To exercise your rights, contact: info@printdash.co.uk
9. Data Security
We take reasonable steps to protect your data using:
- Secure servers
- Encrypted payment processing
- Access controls
However, no system is 100% secure.
10. Third-Party Links
Our website may link to external websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page.
12. Contact
If you have any questions about this policy or your data:
Email: info@printdash.co.uk
Location: London, UK